GENESIS
SUPPORT SOLUTIONS
Premium NDIS Support,
Built Around You.
Darwin’s dedicated NDIS registered provider — personalised support plans, qualified staff, and real outcomes for people living with disability in the Northern Territory.
Who We Are
Darwin’s Trusted NDIS Partner
Genesis Support Solutions is a Darwin-based, NDIS-registered provider committed to delivering premium disability support services across the Northern Territory.
Founded by Poonam Thakur, our approach is personal, professional, and participant-led. Every plan we support is built around real goals, not generic templates.
Our Founder & Director
Poonam Thakur
Founder & Director
Genesis Support Solutions
NDIS Registered Provider
Person-centred care
24/7
AI Support Available
100%
Person-Centred Care
1
Business Day Response
6
Core NDIS Services
What We Offer
Comprehensive NDIS Services
Why Choose Us
The Genesis Difference
Qualified & Trained Staff
All support workers hold current First Aid, NDWC, and NDIS Worker Screening clearances. Ongoing professional development is embedded in our culture.
AI-Powered Support Portal
Our intelligent chatbot handles enquiries 24/7, books appointments, and ensures no request goes unanswered.
Genuine Relationships
We match participants with consistent support workers who understand their goals, communication styles, and preferences.
Transparent Plan Management
Full visibility of your NDIS funds, real-time budget tracking, and zero hidden fees.
Testimonials
What Participants Say
“Genesis has been incredible for our family. They matched us with a support worker who truly understands what my son needs. The difference in his confidence and independence has been remarkable.”
“The plan management service takes all the stress out of dealing with NDIS invoices. I always know exactly where my funding is, and the team responds within hours. Couldn't ask for more.”
“As a family carer I was lost navigating the NDIS system. Genesis walked me through every step, found us the right supports, and genuinely cares about our community. They're the real deal.”
Ready to Start Your NDIS Journey?
Contact us today for a free, no-obligation consultation. Our team is here to listen, plan, and support you every step of the way.
Book a Free ConsultationAvailable Monday to Friday, 8:30am – 5:00pm ACST